Your monitoring team can aid in streamlining an emergency
An alarm can be confusing when they trigger -- especially if they sound off while you’re sleeping. But if you installed a monitored alarm system, you’re free to think about one thing: moving your loved ones to safety.
That's because your monitoring expert also answers your activated detectors. Within a minute, they will reach out to you to ensure you and your family are secure and help gauge the predicament. Then, they will contact emergency responders and direct them to you. Your monitoring team can even help walk you through any crisis and the next step.
Monitoring guards more than your security alarms
Your Brooklyn monitored alarm system covers more than an breach. Your smart home may also act to fire, carbon monoxide, or excessive water with the proper tech. By placing a monitored fire alarm or CO detector, you can have emergency services to answer whether you're home or out. Your monitoring team can even answer to health-related situations -- like chest pains or a collapse -- with a monitored medical accessory.
Emergency services arrive faster with a monitored alarm system
Vivint’s monitoring team will respond any tripped alarm in a matter of moments. They'll first reach you to make sure you're not harmed and then can organize emergency teams on your behalf. This streamlined method is far faster than calling emergency dispatch yourself after you gathered your loved ones and reached safety. Seconds count in home security, and Vivint makes sure you get help quickly!
Monitoring watches your home 24-hours a day
Unfortunately, a blaring alarm sound doesn’t do much when you’re away from home. However, your Vivint monitoring team stays on alert every hour of the day, every single week, all year long. They'll react to any trigger that you can't and will also keep you in-the-know every part of the process. It’s convenient when you're nearby and can rush home after receiving a text notification, but it's essential when you're unavailable and are unable make it back to take care of the situation.